THE RESPONSIBLE ORGANISER.

The controller for the processing described here is Klub Terazije d.o.o., Belgrade, Republic of Serbia, operating the ØOMO Music & Art Festival and fomo.rs. Send privacy questions or rights requests tohello@fomo.rswith “Privacy” in the subject. Art open-call questions can be sent to opencall@fomo.rs.

This notice covers the website, newsletter, art open call, visitor communications, ticket and entrance support, safety and accessibility requests, and official festival photography and video. Separate notices or contracts may apply to employees, crew, artists, suppliers, volunteers and accredited media.

WHAT WE USE & WHY.

• Site delivery and security. IP address, request time, requested page, browser and device information, security events and error diagnostics may be processed to display the site, prevent abuse and fix faults.
• Saved choices. Language, separate analytics, marketing and external-media choices, and an unfinished open-call draft can be stored in your browser. The draft remains on that device and is sent to ØOMO only when you submit the application.
• Marketing measurement, with your permission.Meta Pixel may process page visits, referrer, browser and device details, IP address and Meta cookie identifiers to measure visits and advertising effectiveness. It is blocked on art-application and submission screens, and we do not send application contents or contact details to Meta Pixel.
• Analytics, with your permission. Google Analytics may process page URL and title, referrer, browser and device details, approximate location and interactions such as page visits. We do not intentionally send email addresses, application contents or payment details to analytics.
• Legal basis. Necessary technical processing is based on our legitimate interest in a reliable and secure service. Optional analytics, marketing and external media are based on consent. Actions you ask us to take may also be necessary before or for a contract, and some records may be required by law.

We do not use solely automated decision-making or profiling that produces legal or similarly significant effects.

MESSAGES YOU CHOOSE.

When you join ØOMO updates, we use your email address and subscription, confirmation and unsubscribe information to send festival news and early ticket access. Signup is voluntary and based on consent. You can withdraw it through the unsubscribe link in every message or by emailing us. Unsubscribing does not affect any other ØOMO service.

The signup form is provided by Mailchimp / Intuit. Submitting it transfers the email and technical signup information needed to operate the list to Mailchimp. Read theIntuit privacy statement ↗.

If you contact us, we use your contact details, message and attachments to answer or resolve the request. If you voluntarily share accessibility or health information, send only what is necessary; access is restricted to the people arranging the requested support.

SELECTION & PRODUCTION.

An application may contain:

• name or collective name, artist name, city and country;
• email, optional phone, website or social profile;
• 18+ confirmation, biography and portfolio URL or PDF;
• work title, year, medium, materials, dimensions, weight, description and one to five images;
• installation, space, power, equipment, weather and safety information, plus later production correspondence.

We use this material to check eligibility, perform artistic and technical selection, contact applicants, assess safety and produce selected work. The bases are steps requested before a possible contract, performance of a selected artist agreement and our legitimate interest in a fair and safe selection.

Application records are stored in Cloudflare D1, uploaded files in Cloudflare R2, and confirmation emails are sent through Resend. Access is limited to authorised ØOMO selection, production and technical personnel. Material from unsuccessful applicants is scheduled for deletion within six months after selection ends, unless an earlier deletion request can be honoured or a dispute or legal duty requires longer retention. Selected-artist records are kept for the collaboration and applicable contractual, accounting and legal periods.

Public use of a selected artist’s biography, work or images is agreed separately. The required application checkbox confirms the open-call conditions and that this notice has been read; the newsletter is not a condition of entry.

FROM CHECKOUT TO THE EVENT.

Ticket links lead to Resident Advisor, Gigstix or SixTix. The selected seller handles checkout and payment under its own privacy notice. The ØOMO website does not receive card numbers, security codes or payment authorisation details. ØOMO may receive limited order, ticket-holder, ticket type, refund and validation information needed for admission, customer support, fraud prevention and complaints.

• Resident Advisor privacy ↗
• Gigstix data protection ↗
• SixTix privacy ↗

The festival is 18+. Age and ticket validity may be checked at entry. Do not send a copy of an identity document unless an authorised team member explains why it is necessary and how it will be protected.

For safety, accessibility, first aid or incident handling, we may use identity and contact details, time and place, an account of the event, relevant recordings and — only when necessary — health information. Access is restricted to authorised ØOMO staff, security or medical teams, insurers, advisers and public authorities where required.

Official photographers and video teams document the festival, its atmosphere and future editions. Recording notices will be visible on site. We rely on legitimate interests for crowd and atmosphere material; a separate agreement or consent is used where appropriate for staged portraits, interviews or content focused on one person. For a privacy or safety concern, contact us with the date, approximate time, place and a description of the material so we can assess the request.

YOUR DEVICE, YOUR CHOICE.

Necessary and functional storage supports security, language, saved privacy choices and the optional open-call draft. Google Analytics loads only after analytics consent; Meta Pixel loads only after marketing consent; and YouTube loads only after external-media consent. Once enabled, Google or Meta may receive IP address, browser, device, page and interaction information and may set their own technologies. External Google Maps links open only after you choose to follow them.

Refusing analytics, marketing or external media does not affect the rest of the site. Change any choice at any time through “Cookie settings” in the footer. TheGoogle privacy policy ↗applies after Google content is enabled, and theMeta Cookies Policy ↗applies after Meta Pixel is enabled.

LIMITED ACCESS.

Information is shared only as needed with hosting, security, storage, email and maintenance providers; Mailchimp; official ticket sellers; the open-call selection and production team; contracted photographers and video teams; security, medical, insurance and legal advisers; and competent authorities where required. Google receives analytics or embedded-media information and Meta receives Pixel information only after the relevant consent. YouTube, Meta and other independent platforms act under their own notices.

Some providers may process information outside Serbia or the European Economic Area. Where ØOMO controls the transfer, we use an applicable lawful transfer mechanism and contractual or other appropriate safeguards. Details relevant to a request can be obtained at hello@fomo.rs.

We use proportionate safeguards including encrypted transport, role-based access, protected accounts, supplier controls, updates and controlled deletion. No online system is absolutely secure; safeguards are reviewed against the nature and risk of the processing.

YOU STAY IN CONTROL.

Our main retention rules are:

• browser records — for the periods listed above;
• newsletter — until unsubscribe, with a minimal suppression record to honour the opt-out;
• ordinary correspondence — up to two years after the request closes;
• unsuccessful open-call applications — up to six months after selection;
• selected-artist records — for the collaboration and applicable legal periods;
• ticket and incident records — while event support, refunds, claims or legal duties remain active;
• raw event media — reviewed and deleted when no longer needed; selected historical material may be kept as the ØOMO archive.

You may request access, a copy, correction, deletion, restriction or portability where applicable; object to use based on legitimate interests or direct marketing; and withdraw consent without affecting earlier lawful processing. We may ask for information necessary to verify identity, but do not require an ID copy automatically.

Send a clear request tohello@fomo.rs. You may also complain to Serbia’s Commissioner for Information of Public Importance and Personal Data Protection atpoverenik.rs ↗.

ØOMO services and the art open call are intended for adults. If you believe we received a minor’s information by mistake, contact us. We update this notice when services, providers or legal requirements change and show the latest date at the top.